Elliottdotorg

Air Chapter 11: 5 tips for surviving the...

Sep 28th

“Flabbergasted” airline passenger asked to...

Sep 28th

No refund for canceled Vegas vacation

Sep 26th

Lost HHonors: “Life” member stripped of...

Sep 26th

Passenger refunded $2,706 after airline...

Sep 25th

What’s new on Elliott: JetBlue’s secret to...

Sep 25th

JetBlue says customer service “embedded in...

Sep 25th

Airline lobbying: so where’s the money going?

Sep 25th

“I have argued my point to deaf ears”

Sep 24th

Kicked off my flight for wearing an eye mask

Sep 24th

What’s new on Elliott: 2010 will be the year...

Sep 23rd

Have airlines neutralized the passenger...

Sep 23rd

Is Southwest’s EarlyBird check-in worth $10?...

Sep 23rd

Help! Alamo won’t remember my miles

Sep 21st

Please don’t use the C-word at this airline...

Sep 21st

5 insider strategies for avoiding a hotel...

Sep 20th

My ticket price fell — how about a refund?

Sep 20th

What’s new on Elliott: Big, bad airlines,...

Sep 19th

Princess loses passenger’s bag, charges her...

Sep 19th

Deloitte’s Simonetto: “It’s easy to view this...

Sep 19th

JetBlue quietly helps family with burned baby

Sep 17th

Spirit Airlines smacked with record $375,000...

Sep 17th

Hey travelers, who owns your Internet phone...

Sep 16th

When it comes to lobbying, have travel...

Sep 16th

What’s new on Elliott: Bankrupt hotels, you...

Sep 16th

Reactivate this: After airline cancels miles,...

Sep 16th

“This place is a dump”

Sep 16th

OK, when did they start handing out these...

Sep 15th

Starwood tweaks onerous cancellation policy...

Sep 15th

At the Vero Beach Hotel & Spa

Sep 14th

How the travel industry can win you back

Sep 14th

Mind the waves

Sep 12th

Reach the beach

Sep 12th

Morning exercises

Sep 12th

Orbitz’ Harford: Quoting a total price is “a...

Sep 12th

Socked for my friend’s single supplement

Sep 12th

Why I don’t support a Passengers Bill of...

Sep 11th

What’s new on Elliott: A “what if” on 9/11,...

Sep 11th

Open season on travel bargains: Fall airfares...

Sep 11th

What if?

Sep 11th

Another unexplainable act of compassion:...

Sep 10th

A losing fight? Airlines earned $10 billion...

Sep 10th

What’s new on Elliott: Flying the bankrupt...

Sep 9th

Why can’t every customer service interaction...

Sep 9th

Smaller is better: Alamo officially...

Sep 9th

Why was Delta Air Lines flight 745 stuck on...

Sep 9th

Costa Cruise Lines fined for failing to...

Sep 7th

Predatory tourism? Visitor details a...

Sep 7th

A refund for my downgraded airline seat?

Sep 6th

Fighting companies that fudge the numbers

Sep 6th

What’s new on Elliott: Delusional airlines,...

Sep 5th

Oakland gets top marks for on-time flights;...

Sep 5th

Car-less in Dallas: Dollar turns down one-way...

Sep 5th

“Nude recreation is fun”

Sep 4th

“They tell me that I should have gotten my...

Sep 4th

Delusional airline industry pats itself on...

Sep 4th

Which city has the worst traffic in America?...

Sep 2nd

Why is customer service and morale so bad in...

Sep 2nd

RCI posts bogus rate, won’t fix it — or talk...

Sep 2nd

Luggage fee fail! Codeshare screw-up results...

Sep 1st

“You might think that this request is a bit...

Sep 1st

What’s new on Elliott: Hotel folio failure,...

Sep 1st

Tough talkin’ Transportation Department slaps...

Sep 1st